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Security
Computer Security
- Ensure your computer and mobile device are updated and patches are installed regularly/automatically if the software supports it.
- Maintain an active and updated antivirus software program by scheduling regular scans of your computer in addition to the real-time scanning. Have in mind though, that antivirus cannot substitute common sense.
- Install a firewall on your computer, to add another layer of protection when connected to the internet.
- Require a password to login to your computer/device and prefer to power off the computer instead of using the sleep or hibernation modes.
- Don't let someone you don't know have remote access to your computer.
Email Security
- Be cautious when receiving suspicious emails, especially with attachments/links. These may redirect you to a different website than their labels indicate.
- Ignore emails which request information such as account numbers, passwords, cards details, etc.
- The bank never sends email to “confirm” your data, account numbers, passwords, etc.
- If you think you may have revealed your personal details contact
- If you receive an email or other electronic communication asking you to enter/confirm your BoC personal details, do not reply as it will be fraudulent.
Password Security
- Keep your online banking credentials confidential.
- Never leave them anywhere that someone else can obtain and use them.
- Consider using a different unique password for each site you access, instead of reusing the same password for multiple sites.
- Disable autocomplete and password storage features of the browser.
- Change your password frequently.